Terms of service

Updated 9 November 2026.

Provider and contact

IntentTrail is operated by Haijja AB, Sweden, company number 559575-0703.

What the service does

IntentTrail provides website analytics and post-click journey reports for businesses, marketers and agencies. A lightweight script records activity on websites you are authorised to manage. An optional read-only OpenAI Ads connection displays the platform’s reporting beside website activity.

Reports depend on the signals and events actually received. Browser settings, consent choices, missing URL parameters and tracking configuration can affect coverage. A detected click reference is not authenticated proof of a ChatGPT Ads visit. IntentTrail does not expose ChatGPT conversations or user identities, provide cross-device or multi-touch attribution, or guarantee ad performance or sales.

Accounts and authorised use

Keep your sign-in credentials secure and only install tracking or connect ad accounts you are authorised to manage. If you act for an organisation, you must have authority to do so. Do not attempt to access another customer’s information or interfere with the service.

You are responsible for the notices, lawful basis and consent required on your website. Do not send sensitive personal information, credentials, form contents or other unnecessary personal information through URLs, event names or campaign tags.

Price and recurring payment

There is one plan at 199 SEK per month and no free trial. Stripe Checkout presents the amount and billing information before payment. Review the final checkout total before subscribing. The subscription renews monthly until cancelled.

Stripe processes payment details on its hosted checkout. IntentTrail stores account and subscription references used to manage access, rather than collecting card details through an IntentTrail form.

Cancellation and payment questions

You can cancel through the billing portal at any time. Cancellation stops future renewal; access continues until the end of the paid period. Cancelling a subscription does not itself request a refund or delete your account data.

If a charge appears incorrect, was duplicated, or you could not use the service, contact info@complifai.se with your account email and the date of the charge. Do not email card numbers. A refund request is reviewed for the circumstances of that payment; no separate blanket money-back guarantee is advertised. These terms do not remove any mandatory refund, withdrawal or other rights that apply by law.

Your data

You retain your rights in the data you provide. We use account and website measurement data to operate the service and provide your reports. Cancellation and deletion are separate actions. Contact us to request account or site-data deletion; the privacy policy explains the current storage behaviour, providers and request process.

Availability and changes

The service depends on internet access and third-party infrastructure. Access and data collection can be interrupted by outages or configuration problems. Contact us if something is not working. The dated changelog records product changes. Material subscription changes should be reviewed before the next purchase or renewal; a website update does not remove rights already required by law.

These terms describe IntentTrail’s service and subscription. They do not certify a customer’s legal compliance or override mandatory applicable law.